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The Indicators
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Part 1: Meeting basic needs
1a Assessments cover basic needs in detail.
1b Services related to basic needs are provided.
Part 2: Personalised services and choice
2a Information provided to explain the service identifies personal choice as fundamental.
2b Care plans contain personalised self-set goals.
2c Services show considerable variation reflecting efforts to address individual needs and expressed preferences.
Part 3: Strengths based approach
3a Assessments identify and explore strengths.
3b Care planning integrates strengths into goals.
3c Information provided to explain the service promotes strengths.
Part 4: Comprehensive service
Services provide or access responses in each area below
- Medication
- Vocational/employment
- Alcohol and drug misuse
- Talking therapies
- Family/social system based treatment
- Trauma services
- Staying well
- Health improvement
Part 5: Service user involvement/participation
5a Services have policies and procedures for promoting service user involvement.
5b Services promote diverse service user involvement throughout the service planning process.
Part 6: Social inclusion and community integration
6a Services make efforts to involve extended support networks in care and treatment.
6b Services provide a range of responses designed to promote inclusion and community integration.
Part 7: Advance planning
7a Services encourage advance planning.
7b Services have policies and procedures for encouraging people to participate in their own care and treatment even when under compulsion.
Part 8: Recovery focus
8a Care plans address individual goals related to life roles, meaningful activity and relationships.
8b Services use recovery oriented practice.
8c Services provide routine training to all staff in topics related to recovery oriented practice.
8d Services provide routine supervision to all staff in relation to recovery oriented practice.
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