| Data Collection |
| Data Collection |
Information is gathered from five different sources:
AssessmentEach service provider will have their own interpretation of what represents an assessment. By assessment we mean information that you gather about people to match the services you provide with individual needs and background. This information is gathered when someone first gets involved with a service but should be updated regularly.Assessments play an important part within care and treatment and define future care plans. SRI encourages the use of holistic assessment, taking account of strengths as well as needs while promoting choice and individual preference. We recommend that information be gathered from ten assessments, though it is possible to use the system with a smaller sample. What you will need to do:
Care plansEach service provider will have their own interpretation of what represents a care plan. By care plan we mean the document that follows and directs a person’s care and treatment throughout the period of service use.In piloting SRI, confusion over what constituted a care plan was identified. In some cases the same person could have multiple care plans and in others no formal care plan existed. As a first priority you should identify what constitutes a care plan within your organisation. We recommend that information be gathered from ten care plans, though it is possible to use the system with a smaller sample. What you will need to do:
Service information, policies and proceduresTo complete SRI you will need to assess service information, policies and procedures.Good quality written information and well developed policies and procedures are fundamental in the provision of recovery focused services. All service information should be provided in accessible formats. Service information might include, but is not limited to:
Service provider group interviewsDuring service provider group interviews teams are asked to reach a consensus on a series of questions. Experience shows that involving a range of practitioners enhances the quality of discussion. This process provides an opportunity for teams to reflect jointly on all aspects of service provision.As with all group discussions there may be differences of opinion and reaching a consensus may be difficult. Taking account of the following points should help promote positive group dynamics:
Service user group interviewsDuring service user group interviews people are asked to reach a consensus on a series of questions. All information gathered should be anonymous. The interviews are a good way of gathering views and opinions that don't usually arise within everyday care and treatment but are valuable in developing recovery oriented services. It is recommended that as many people who currently use or have previously used the service are interviewed.Feedback suggests that some people may feel uncomfortable answering questions in a group environment. In these circumstances you may want to consider alternative arrangements, for example:
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